Selected work
Three projects spanning 0→1 design, system-scale redesign, and enterprise integration.
Used AI-assisted analysis of support tickets to find the real failure points, then redesigned the operator and viewer experience around the biggest failure points.
Originated the concept and designed a latency-first sign translation tool so deaf and hard-of-hearing employees could follow live meetings in real time.
Redesigned product configuration, sales order submission, and fulfillment: catch errors upstream, before they cascade.
Prime Video concepts
Product proposals for Prime Video that extend ideas I originated in my Amazon Livestream and AiSL work.
Uses AI-generated short clips as a new discovery layer, with a direct path from a Short into full-length viewing. Extends the Livestream Shorts concept.
Brings AI sign-language interpretation into the Prime Video player as an on-demand accessibility layer, with no separately produced version needed. Extends AiSL.