Amazon Prime Video

Amazon AiSL (AI Sign Language)

Making sign-language interpretation available to everyone, everywhere

Role
UX Designer
Type
Hackathon innovation / 0→1 product proposal
Focus
Accessibility · AI · Inclusive Design · Real-time translation · Video

Extending AiSL from livestream accessibility to Prime Video

I identified an opportunity to extend AiSL, an AI-powered speech-to-sign language concept I originated and led at an Amazon hackathon, from live events to the broader Prime Video experience.

The vision: make sign-language interpretation available as an integrated viewing option across movies and TV shows, giving deaf and hard-of-hearing customers greater access to content without requiring a separately produced sign-language version.

Prime Video player showing Reacher with a sign language control in the top toolbar and an AiSL avatar interpreting in the lower-right corner
A Sign Language control sits alongside the existing player controls; the AiSL avatar interprets in a corner of the video.

As the lead product designer for Amazon Livestream, I identified a gap in accessibility: only a small number of the 10,000+ annual livestreams offered sign-language interpretation, largely because of the cost and complexity of providing human interpreters.

At an Amazon hackathon, I originated AiSL (AI Sign Language) and led a cross-functional team in prototyping a real-time speech-to-sign experience using lifelike avatars. The goal was to make interpretation scalable enough to support events regardless of size.

That led to a bigger question: what if the same capability could extend beyond live events?

What if every Prime Video movie and TV show could have sign-language interpretation built into the viewing experience?

Rather than treating accessibility as a separately produced version of content, I explored AiSL as an intelligent layer that could sit directly within the Prime Video player, available whenever and wherever a customer chooses to watch.

Imagine opening any Prime Video movie or TV show. In the player, alongside existing accessibility controls, the viewer sees:

Sign Language
Turn it on. An AiSL avatar appears and interprets the dialogue and relevant audio content throughout the program.

The experience becomes:

Choose content Start watching Enable AiSL Watch
User journey: Prime Video, select title, play video, which branches to Captions or AI Sign Language, then continue watching
Prime Video → Select title → Play video → Captions or AI Sign Language → Continue watching

This makes sign-language interpretation part of the normal content experience.

Today, accessibility can often depend on whether content has been specifically produced with a particular accessibility feature. The AiSL concept proposes a different model:

Accessibility as an intelligent layer

Instead of
ContentSeparate accessible version
The model becomes
ContentAI accessibility services
Diagram: Content branches into Captions, Audio, and AiSL, which all converge on the Viewer
One source of content, multiple AI accessibility services — Captions, Audio, and AiSL — delivered to the viewer.

The same content can support multiple ways of experiencing it.

The experience also needs to work across the Prime Video ecosystem.

TV

The avatar could occupy a dedicated region of the screen or use a configurable overlay.

Desktop

The avatar could appear alongside the video or as an overlay.

Mobile

The avatar could occupy a smaller dedicated area while preserving the primary video experience.

Design principle
The customer should control how interpretation fits into their viewing experience.

The Prime Video extension could create value across three groups.

Customers
  • Greater access to entertainment
  • More independence
  • More content choices
  • Consistent accessibility across the catalog
Content teams
  • A scalable approach to accessibility
  • Reduced dependency on individually produced interpretations
  • Potential to expand accessibility to more titles
Amazon
  • More inclusive products
  • Broader content accessibility
  • A reusable AI accessibility capability
  • Potential application across other video and communication experiences
All work AiSL